*We offer FREE exchanges & returns. (*US only.).
Please Contact Us with your order number and details about the product you would like to exchange or return.
EXCHANGES: We will send you your new item enclosed with a bag and postage label. Please place the unwanted item(s) in a bag, affix the label and place in your mailbox. *US only. All postage labels are valid for ONE WEEK.
RETURNS: We will email you a return postage label. Please place the unwanted item(s) in a bag, affix the label and place in your mailbox. Once received your CC will be refunded for price paid for product. *Original shipping is not included in any refund. **All postage labels are valid for ONE WEEK. *US only.
*Personalized items are nonrefundable/exchangeable.
**We accept returns/exchanges within 30 days of purchase or January 15th during Christmas-time.
***Product price ending in $.99 are a FINAL sale.
*FREE shipping on orders over $100 (*US only).
Items ship within 1-3 business days of your order. Our goal is always to get you your product to you as soon as possible.
When you place an order, shipping and delivery dates are estimated for you based on the shipping option you choose. Depending on that shipping type, generally First Class (2-4 days) vs. Priority (1-3 days), shipping date estimates will appear on the shipping quotes page. CANADA may take up to 7 - 10 business days.
Please also note that the shipping rates are based on weight & distance. Over 15.9 ounces USPS requires Priority Mail Shipping. To reflect the policies of USPS, all weights will be rounded up to the next full pound.